Shop Info & Policies
CARE AND USE
Unless otherwise specified, it is safe to assume ALL pieces can go in the dishwasher and microwave! I always recommend handwashing when possible as it is gentler.
Pieces are also oven safe as long as the dish is warmed in the oven as it preheats - it is dangerous to shock the piece with extreme temperatures (for example, going from a cold fridge to a very hot oven).
*If you have ever bought a full price piece from the webshop and it has broken due to clumsiness / a naughty cat / any other earthly cause, please email email@example.com with a photo and you will receive a coupon code to get a similar replacement piece at 40% off retail price*
Some items are listed as "made to order" and will ship within 3 weeks, or the time noted in the description. If a piece is listed as "ready to ship", it will usually ship within five business days.
If you would like to return your piece, you will be responsible for the cost of return shipping as well as packing it safely for travel. Any discounted piece (due to sale or *seconds*) are final sale. Original shipping charges are not refunded unless we've made a mistake or a piece arrives damaged. To return a piece, please send an email to firstname.lastname@example.org within 7 days of receiving your order.
Due to continuing issues shipping internationally, we are only shipping to the following countries at this time:
Canada, Japan, Singapore, Australia, and New Zealand
If you have your own DHL account and can schedule a pickup on your end, please email to arrange a sale: email@example.com
Please be aware, there are additional customs charges, taxes or fees to receive the package in your country. Any additional charges after customs are the responsibility of the recipient. Once the package leaves my studio we are not able to access any information beyond what is available on the tracking page, and are not responsible for any delays or missing shipments.